Payment Policy
Effective Date: August 01, 2026
Payment Terms & Scope
This policy governs all payment transactions processed through TutorX ("Company", "we", "us", or "our").
Important Notice: By making any payment or subscribing to services on the TutorX platform, you confirm that you have read, understood, and agreed to this Payment Policy in conjunction with our Terms & Conditions and Refund Policy.
Summary of Key Points
Accepted Methods & Authorization
Payments are processed securely via third-party providers including credit/debit cards, digital wallets, bank transfers, and UPI. Users must be authorized account holders with sufficient funds.
Currencies & Exchange Rates
Prices are shown in the checkout currency. Exchange rates and bank conversion fees are determined by your card issuer or payment institution.
Subscriptions & Renewal
Subscriptions automatically renew according to selected terms until cancelled in accordance with our Refund Policy.
Refunds & Disputes
All refund eligibility is governed strictly by the TutorX Refund Policy. Chargebacks and fraudulent transactions are investigated and may lead to immediate account suspension.
Table of Contents
1. Purpose
This Payment Policy explains how payments are processed for services offered by TutorX. By purchasing any course, class, subscription, tutoring session, or other paid service, users agree to this Payment Policy together with our Terms & Conditions and Refund Policy.
2. Accepted Payment Methods
TutorX may accept payments through secure third-party payment providers, including credit cards, debit cards, digital wallets, bank transfers (where available), and other approved payment methods displayed during checkout.
3. Currency
All prices are displayed in the currency shown at checkout. Applicable taxes or fees may be included or added where required by law. Exchange rates are determined by the customer's bank or payment provider.
4. Pricing
Prices may change without prior notice. Promotional prices are valid only during the stated promotional period. Pricing errors may result in order cancellation and a full refund before service delivery.
6. Payment Processing
Payments are securely processed through authorized third-party processors. TutorX does not store complete payment card details unless expressly stated and is not responsible for failures caused by payment gateways or banks.
7. Subscription Payments
Where applicable, subscriptions may automatically renew until cancelled according to the subscription terms and Refund Policy.
8. Failed Payments
TutorX may suspend access, retry payment, request another payment method, or cancel the purchase if payment remains unsuccessful.
9. Taxes
Applicable taxes, VAT, GST, or similar governmental charges may be collected where required by law.
10. Promotional Discounts
Promotions, coupons, referral credits, scholarship pricing, and limited-time offers may be subject to separate terms and may not be combined unless stated.
11. Chargebacks
TutorX may investigate disputes, suspend accounts, and provide relevant records to payment processors where legally permitted.
12. Fraud Prevention
Reasonable verification checks may be conducted. Suspicious transactions may be delayed, cancelled, or declined.
13. Payment Confirmation
Successful payments generally result in an order confirmation, payment confirmation, or invoice sent by email or made available within the user account.
14. Third-Party Payment Providers
TutorX is not responsible for payment gateway outages, banking delays, declined transactions, or technical failures outside its reasonable control.
15. Refunds
Refund eligibility is governed solely by the TutorX Refund Policy.
16. Changes to Pricing
TutorX may revise pricing, subscription fees, service charges, and promotional offers at any time. Completed purchases are generally unaffected unless required by law.
17. Contact
Questions regarding payments may be directed through the contact information published on the official TutorX website or by emailing us at support@tutorx.academy.